Refund policy
We strive to ensure that you are satisfied with every purchase, but due to hygiene and safety regulations, we do not accept returns or exchanges on our items once purchased. However, we understand that occasionally, issues may arise, and we are committed to resolving any problems that may occur under the following circumstances:
Defective or Damaged Products:
If the food item arrives damaged, spoiled, or with any defects, please contact us within 24 hours of receiving your order. We may request a photo of the item.
Incorrect Order:
If you receive the wrong item, please notify us immediately upon receiving your order.
Delivery Issues:
In the rare case of a delayed or lost delivery, we will work with the carrier to investigate the issue and offer a resolution.
Please Note:
Our food products are non-returnable.
Contact Us:
For any questions or concerns, please reach out to our customer service team through contact us form. We are happy to assist you!